The Management Board of National Orthopaedic Hospital, Igbobi, Lagos organized a stakeholders’ meeting on Thursday, 12th March, 2020 with a view to building a stronger relationship with the Hospital’s internal and external stakeholders as well discuss issues that will enhance the quality of services being provided by the Hospital.
The Chairman of the Management Board of National Orthopaedic Hospital, Igbobi, Lagos, Dr. Adetunji Alausa stated that the stakeholders’ meeting was called in order to strengthen the healthcare system of the Hospital so as to provide effective, efficient, qualitative, affordable and accessible healthcare services. He further stated that the Board was determined to improve the infrastructure, resource base of the Hospital as well as partner with individuals, corporate organizations, Non-Government Organizations (NGOs) and philanthropists. He added that the Hospital can function optimally and meet citizen’s expectations with the support of stakeholders.
The Medical Director, Dr. Mustapha Alimi, thereafter gave an overview of the activities being carried out by the Hospital. He pointed out that the Hospital has expanded its scope of services and surgical operations in various sub-specialties in Orthopaedics such as Arthroplasty, Oncology, Arthroscopy/Sports Medicine, Paediatric Orthopaedics, Spine Surgery. He therefore appealed to the stakeholders for assistance towards the infrastructural development of the Hospital so as to alleviate the pains of indigent patients and meet the needs of Nigerians and patients from other neighboring countries.
The Hospital’s service charter was also unveiled by members of the Board and the Nodal Officer of SERVICOM, Dr. Francis Nwachukwu explained that the service charter contained the services available in the Hospital, rights and responsibilities of clients as well as complaint handling/grievance redress mechanisms.
The stakeholders commended the Hospital Management for efficient services being provided by the Hospital and shared their useful opinions on promotion of the image of the Hospital as well as enhancement of the quality of services provided.
The meeting was well attended by government officials, corporate organizations, Non-Governmental Organizations, Hospital suppliers, donors, members of staff and gentlemen of the press.